Social Media is good for business. The people that shop your stores and visit your website spend many hours every day perusing the feeds of Facebook and Twitter, boards of Pinterest and more. These places are more than ways to get out your latest sale or offer. They’re ways to interact with people and develop a relationship that not only creates sales, but also creates new and returning customers.
Customer service isn’t just about answering the phone and email. When people have a praise or complaint, they take to social media. By having a well-managed social media presence, you can get ahead of complaints and show customers you’re attentive to their needs.
Social Media is also a great way to show people your business is more than just a store front or website, but a personality too. Posting funny posts and tweets and sharing informative and entertaining articles and blogs personalizes your business to the customer base.
815Life Digital’s Social Media Management service has a proven track record in increasing likes and driving customer engagement. Our expert social media managers craft unique posts about your business and niche that follow your specified guidelines.
As many of you know, Facebook has changed their algorithms, so it’s even harder to get your message out there. We can use Facebook ads and sponsored posts to reach the people that already like your page as well as people who might be interested in your business, but don’t currently like your page. It’s all part of the 815Life Digital Social Media Management services.
Our services include:
- Setting up social media accounts
- Designing pages for social media sites
- Creating appropriate posts for various social media sites
- Fan/Follower Recruitment
- Fan/Follower Engagement
- Respond to posts and alert you of problems or posts that need attention
- Monthly reporting